Web chat and avatar suppliers & examples

I pulled this together a few weeks ago for someone and thought it may be useful to a wider readership, so posting it here. I don’t claim any analysis here but get in touch if you want to talk about implementing these tools Webchat Links to the various vendors here (some are sales oriented, some […]

If Carlsberg did customer service…

…perhaps they may have responded to this tweet in a different way. You can imagine the scenario.   You’ve gone away on holiday or on business and you’ve either forgotten or didn’t know that you get charged for downloading data when you are abroad.  Even more likely nowadays with the ubiquitous nature of “all you can eat data” as part […]