Today’s challenge in government

“How can we manage increasing demand for services with a dramatically reduced fund of money?” That is the gauntlet thrown down to government departments today.

This challenge is not going to go away, even when we are well past the current recession. Increasing age in the population, changing lifestyles and work trends will all make future demands on the Government’s service infrastructure.

Since attempts at eliminating the ‘boom and bust’ cycle appear to have failed, we need to recognise that this ‘natural cycle of events’ will persist and add continuous pressure on various government services.

To find a way out of its dilemma, Government need to get public service delivery right and make sure it is both resilient and effective – irrespective of what’s happening to the stock exchange or what the population trend is doing. It needs to do this within defined cost parameters and to a level that meets customer expectations and European legislation.

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