Here’s great case of “you’re stealing my life“.
I bought a dog ‘wearable’. To experiment with. My wife’s a vet so it’s important to know. And besides everyone’s got a wearable for themselves already.
It’s a Tracca and after reading up, it looks like the only one designed for the UK market in the UK. No background to the company on the site so I googled and found it was someone from Waitrose who had set it up and their prototype developer was chuffed with the results.
So despite having no dog at home in Kent, I bought one. Great next day delivery service from James at DPD, tracked on the map – I wonder if he has a Tracca on his collar?
I thought I’d experiment on some locals before taking it over to our Irish home, either for one of our 3 dogs there or for one of Siobhan’s patients. In post op recovery, exercise regimes are very important. Neither too much or too little. The regimes are given to ‘parents’ for their dogs. Not all regimes are followed and you can hardly tracca the humans. But you could tracca the dogs.
I’d ordered a Sim from giffgaff to fit in. Perfect service and delivery, great website, exemplary clarity of instructions on paper and online.
Well here we go then…. and then I discover I am a guinea pig owner.
Eventually I have to email them: “Instruction no 1 on the paper says ‘Connect the device to the AC adaptor via the USB cable’. I got the Tracca but there is no charger included. There is no reference to it on the paper. Online your pdf refers to a 5V 1A Usb adaptor but doesn’t show one. Searching online for one it looks like its an iPhone charging plug.
Hours later I come back to it, frustrated. A bit of dismantling required I’m sure! Ah ha! Another email to send:
“Have discovered the problem. The picture on the paper is of the device with the clip removed and seen from the back. The back of the device isn’t visible with clip on so you cant see the lights.