What can you learn from Nick Sanderson?

Today was the first day for 5 months with no builders in the house. Some good food and good music and a chance to pause, to enjoy work. #resetthecompass After months of stressful rubbish, I feel like I’d lost the compass a little as the bits and pieces of a building project took over and […]

Why do dumb decisions get made? 9 things to consider

I just watched a live TV cast from speaker agency JLA, given by the undercover economist Tim Harford and Ogilvy’s Rory Sutherland. Tim’s new book is called Messy https://www.amazon.co.uk/Messy-Creative-Resilient-Tidy-Minded-World/dp/1408706768 Fascinating session which helped explain a few thoughts and helped me understand some of the successes we’ve had in the past year. And I drew a […]

Reflecting on a week of stretching both brain and body

My annual time out was this year taken in isolation rather with colleagues. A week in Rome to fulfil a long held ambition to learn Italian – well at least some Italian, not all of it! A 3 hour per day morning course (with Koiné) using very practical workshop techniques. And what lovely people from […]

Actions speak louder than ears

What makes a “doer” i.e. someone who gets stuff done? The kind of person you want on your team every time. The kind of person whose team you want to be on. Fitness, sleep, energy. Pace, delivery, cycle time. Decision making, leadership, success. Fitness, sleep, energy. Pace, delivery, cycle time…… I’ve been thinking about these […]

Does anyone want a bottle of champagne?

Some weeks take it out of you, some weeks energise you. Some weeks do both and you know it’s been A week. In a week in which a couple of the big customer and contact centre conferences took place and the announcement of the spending review, I was tied up with some fascinating sessions and meetings. Client […]

Eating humble pie, thoughtfully

Do you get sometimes get goal focused to the point of missing something? I do quite often. But when I very occasionally bite somebody’s head off because of it, it requires a good dose of humble pie. Last week was a brilliant week. But in amongst it all, many little, unrelated things came to roost on the same […]

Adding maths to your madness

I was struck this week by some amazing results that a large client team had delivered with us. And reflecting on what did and didn’t work I started to wonder. As a physicist, I remember something that still fills me with wonder. How people can put their ideas into maths and then find a ‘remainder’ […]

Do you use powerpoint with optional thinking vs thinking with optional powerpoint?

  I was struck on reading this very good article about how powerpoint is killing critical thought and its impact on the quality of lectures at universities. I recognise the complaint that bullet points damage learning. And I recognise that for many people, talking to a group is one of the scariest things you have to do short of jumping out of a plane. […]

The way our brains work ( part 2)

Do you remember “Je suis Charlie”? Could you say when it happened? Could you say the number of people killed? Do you remember 2000 people being killed by Boko Haram in the same week? It was only this year, at the end of January. At the time I wrote a blog that provoked a lot […]

Pre and post the raspberry moment

I met up with an old friend in a bandage tonight who told me an interesting story. Not the one about how the chainsaw missed the artery. But about picking raspberries. In his dressing gown. And having a profound revelation. And no madam – it didn’t involve prickly things. He’d gone down early in the […]