Companies fall into 3 categories:
- Basics – the vast majority who still need to complete or repair the basics
- Brilliant basics – those few who stand out with customers because they work extremely hard to maintain the basics year on year
- Closing the loop – the very few exceptional companies
Waves of best practice move across industries, geographies and time – but there are some common factors to the way the best companies operate. Here are 7 things the best companies do.
Based on our research, this is a powerpoint presentation so you may want to give us a call to present the material remotely. Call Peter Massey on +44 7802 793515 or contact us to arrange a time to do this.
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